Frequently Asked Questions
Currently, most of our courses have returned to face-to-face instruction. (Your course location will list Zoom or online if your course does not meet face-to-face.) Face coverings are required when you are on an Indian Hills' campus. We are maintaining six feet of social distancing in our classrooms whenever possible. For more information about IHCC COVID-19 policies, please visit our COVID-19 Updates page.
How do I register and pay for a class?
The easiest way to register and pay for a class is by searching and paying for your class online. To search available classes, simply go to the All Classes tab on the menu on the left hand side of the screen, or type a keyword in our search function in the top, right hand corner of the page. After selecting your class, you may pay with either Visa or Mastercard.
You may also come into our office during normal business hours to register and pay for a course. Our main office can be found in the Advanced Technology Center on our Ottumwa Campus. Our normal office hours are Monday-Thursday, 7:15 a.m. to 5:30 p.m. Unless other arrangements have been made for a 3rd party to cover your tuition, payment is due at the time of registration.
Can my company pay for my tuition?
Yes, please have your company contact us at firstname.lastname@example.org or 641-683-5249 to make arrangements to pay for your class. Please note: you will not be considered officially registered for the class until we have received confirmation from your company that they will be covering your tuition cost.
What is your refund policy?
In order to qualify for a refund, you must cancel your registration at least 3 business days prior to the class start date. If you have not prepaid for the class, charges will be assessed to your account if you do not cancel within the required timeframe, or if you do not show up for the class. Exceptions will be made only in extreme circumstances. To cancel a registration, call us at 641-683-5249.
A few of our class offerings do have special refund policies. If your course has a different refund policy than the one listed above, this information will be conveyed to you at the time of registration.
If a class is cancelled by Indian Hills you will have the option of receiving a full refund or having your registration moved to the next available class date.
If Indian Hills' announces that classes are canceled, this will include all continuing education courses. When Indian Hills' makes this announcement college wide, the message is posted on our homepage at www.indianhills.edu. If your class is scheduled Monday - Thursday, please check the IHCC homepage for weather related announcements. If your class is scheduled Friday - Sunday you will receive an email letting you know if your class has been canceled. If there is any question about the weather, please check both our website and your email before heading to class.